Process Break-Points & ERP Best Practice

Changing for the Better At SubZero we are always looking to improve things…sometimes reacting to change, sometimes being the lever that changes inertia into momentum.   Everywhere, and in every business, change is more prevalent than ever…for you it could be that your routes-to-market have become more diverse, or you have shortened your supply chains, simplified your products or just expanded!  …

Getting Stakeholders On-Board & Engaged!

Having worked with many clients on multiple ERP implementations and upgrades, we have witnessed first-hand how stakeholders can positively or negatively affect a project.  By definition, stakeholders should help support and protect your ERP project, whether it is an initial implementation or an ERP upgrade.  However, one of the key mistakes many project teams make is to wrongly identify the …

Can Coffee Lead to Customer Satisfaction?

ERP & Coffee Mate Catching up with a couple of friends recently, we decided to meet in a café. It was particularly busy but, as I was early I decided to go ahead and get my coffee. Having paid, and whilst standing in line waiting for my skinny latte, I started looking for somewhere for us all to sit. A …