Stakeholder or Break-holder?

Stakeholders can make or break a project and here at SubZero, having worked on numerous ERP implementation projects and upgrades, we recognise that their influence and effect cannot be underestimated. The basic definition of a stakeholder is the person with responsibility for delivering, or the custodian and trustee of an outcome, or perhaps most accurate in a project capacity, is …

Interim Consultant, Migration Support or Project Management – bring on the Professionals?

Hundreds of businesses work with legacy ERP solutions which are stable, bug free and need little or no maintenance.  However, as business demands increase, they face a common problem; do I extend, upgrade or replace? The answer to this question can be a convoluted one as there are likely to be many internal forces at work and individuals with a …

Tips, hints and useful links for choosing the right ERP Implementation Methodology

In our last blog, we took a business perspective when looking at implementation methodologies. Would an agile approach be best suited to a phased implementation or upgrade?  And does a successful waterfall project best fit urgent, fixed scope and fixed budget projects? Our advice, there is no right or wrong methodology, we urge you to keep the business goals top of …

Process Break-Points & ERP Best Practice

Changing for the Better At SubZero we are always looking to improve things…sometimes reacting to change, sometimes being the lever that changes inertia into momentum.   Everywhere, and in every business, change is more prevalent than ever…for you it could be that your routes-to-market have become more diverse, or you have shortened your supply chains, simplified your products or just expanded!  …

Training on Older Versions of Baan Software

It has been a couple of interesting days here at SubZero … What started off as a simple exercise has become extremely complex and time-consuming!  We have a piece of very clever software which we purchased some time ago and then installed it on some of our servers.  The software has been performing its function very well, but we needed …

Guest Blog – How to Improve the ROI of your ERP Software – Cut the Flab

Let’s face it. If you have an ERP system that’s more than 5 years old, then it’s getting overweight by now. You’ve struggled to get ROI out too. It’s OK – lots of folks suffer from the dreaded “enterprise software bloat”. The good news is that it’s not too late to drop those pounds…and keep them off. In our last …

Getting Stakeholders On-Board & Engaged!

Having worked with many clients on multiple ERP implementations and upgrades, we have witnessed first-hand how stakeholders can positively or negatively affect a project.  By definition, stakeholders should help support and protect your ERP project, whether it is an initial implementation or an ERP upgrade.  However, one of the key mistakes many project teams make is to wrongly identify the …

Produce a Great Proposal for your ERP Upgrade

We are often asked by our customers to help them build a business case to upgrade their ERP system. Where the original implementation was surrounded by helpful advice and guidance, a few years down the line, when upgrades are discussed that initial momentum and enthusiasm has waned, and re-engaging disinterested stakeholders can be a difficult battle to win. Best practice …

Have you got your (Business) Priorities Right?

After the Fact Each year Gartner conducts a survey with approximately 400 executives comprising of CEOs and senior business leaders from large enterprises across the globe with annual revenue of $1 billion or more. The annual CEO and Senior Executive Report includes global research and in-depth business analysis as well as featuring a variety of Top 10 surveys which we …

Can Coffee Lead to Customer Satisfaction?

ERP & Coffee Mate Catching up with a couple of friends recently, we decided to meet in a café. It was particularly busy but, as I was early I decided to go ahead and get my coffee. Having paid, and whilst standing in line waiting for my skinny latte, I started looking for somewhere for us all to sit. A …