Interim Consultant, Migration Support or Project Management – bring on the Professionals?

Hundreds of businesses work with legacy ERP solutions which are stable, bug free and need little or no maintenance.  However, as business demands increase, they face a common problem; do I extend, upgrade or replace? The answer to this question can be a convoluted one as there are likely to be many internal forces at work and individuals with a …

Process Break-Points & ERP Best Practice

Changing for the Better At SubZero we are always looking to improve things…sometimes reacting to change, sometimes being the lever that changes inertia into momentum.   Everywhere, and in every business, change is more prevalent than ever…for you it could be that your routes-to-market have become more diverse, or you have shortened your supply chains, simplified your products or just expanded!  …

Getting Stakeholders On-Board & Engaged!

Having worked with many clients on multiple ERP implementations and upgrades, we have witnessed first-hand how stakeholders can positively or negatively affect a project.  By definition, stakeholders should help support and protect your ERP project, whether it is an initial implementation or an ERP upgrade.  However, one of the key mistakes many project teams make is to wrongly identify the …

Produce a Great Proposal for your ERP Upgrade

We are often asked by our customers to help them build a business case to upgrade their ERP system. Where the original implementation was surrounded by helpful advice and guidance, a few years down the line, when upgrades are discussed that initial momentum and enthusiasm has waned, and re-engaging disinterested stakeholders can be a difficult battle to win. Best practice …

Can Coffee Lead to Customer Satisfaction?

ERP & Coffee Mate Catching up with a couple of friends recently, we decided to meet in a café. It was particularly busy but, as I was early I decided to go ahead and get my coffee. Having paid, and whilst standing in line waiting for my skinny latte, I started looking for somewhere for us all to sit. A …

Snakes and ladders in the world of ERP – can you boost ERP efficiency through GAMIFICATION?

Over the last few weeks we have been looking at the application of social media in ERP and have found it is more around wikis, and blogs rather than tools such as Twitter and Facebook, which are more relevant to CRM and customer-facing applications.  While we were investigating Social ERP, the ability to add gamification features to applications was often cited.  Gamification …

New Year, New ERP Trends

At SubZero, we have seen a change in mind-set and ERP trends. Whilst many organisations are upgrading, the tide has turned on removing old or legacy systems just for-the-sake-of-it, and exploring the adaptability and flexibility of their existing Baan / LN systems. Not just related to cost, the ability to customise systems to closely match the customer’s business goals is …