Can Coffee Lead to Customer Satisfaction?

ERP & Coffee Mate Catching up with a couple of friends recently, we decided to meet in a café. It was particularly busy but, as I was early I decided to go ahead and get my coffee. Having paid, and whilst standing in line waiting for my skinny latte, I started looking for somewhere for us all to sit. A …

Proof of Pudding in ERP Fact Finding Report and Predictions

It is that cliché time of the year when everyone jumps on the bandwagon, reviews the last 12 months in terms of what has been happening in ERP Land and proffer their predictions for the next year but more of that later….. When Panorama Consulting Solutions recently published their annual Clash of the Titan’s Report  there was no doubting the quality of the content, …